Important Update on Parts Availability and Shipping Timelines

An Urgent Update on Your Kaabo Parts Orders

Hello Kaabo Family,

First and foremost, we want to extend our heartfelt thanks for your patience and understanding as we navigate through our current inventory challenges. We're reaching out today to update you on the situation regarding the delays in shipping parts for your electric scooters.

Here's What's Happening

Recently, we received a large shipment of parts. This influx has necessitated a thorough inventory check, which has temporarily slowed down our shipping process. We realize some of you have been waiting for essential parts for up to a few weeks, and we can't thank you enough for your patience.

Why the Delay?

The reasons for the delay have been below:

• Inventory Audit: Ensuring every part is accounted for to avoid any discrepancies.
• Quality Checks: We are committed to ensuring that the parts meet our high standards, which takes time but is essential for your scooter's performance.

Good News on the Horizon

We're pleased to announce that we expect to resolve these issues by next week. Our team is working overtime.

Our Promise to You

We are pushing hard to get back on track and start shipping out orders as quickly as possible. Once we resume, we will ship out your order immediately. You've stuck with us through this delay, and we are committed to making things right.

Stay Updated

We will continue to keep you informed with any new developments. In the meantime, if you have any concerns, please reach out. We’re here and ready to talk whenever you need us.

Contact Us Anytime

Should you have any questions or need assistance, don’t hesitate to contact our support team at support@kaabousa.com and Call: (510)-771-9139. We're here to help!

Thank You for Being Part of Our Community

Your trust means the world to us. Thank you for bearing with us during this period. We are almost at the finish line, and we look forward to getting your scooter parts to you very soon.

With gratitude, The Kaabo Team