Happy New Year and Clarifications on Recent Online Misinformation

We have noticed some inaccurate information about Kaabo Brand and Kaabo USA circulating online recently. We find it necessary to clarify them with facts and communicate our customers and supporters directly with high transparency. 

1. Kaabo’s commitment and vision:

Kaabo's commitment to make highest quality electric scooters and to provide best customer support is unweaving. The US market has been our biggest market globally and will remind Kaabo’s top priority. To better serve our US customers, we have established a full-scale US operation in early 2024 with an experienced team based in Silicon Valley, California. In a short amount of time, we have already provided around-the-clock customer support and have built a solid authorized service network with more than 70 specialty B&M shops across the US and it is growing larger rapidly every week. It is the largest service network among any e-scooter brands in the US, all with skilled and fully-trained/supported technicians. Kaabo’s investments in servicing the US market and customers has been larger than ever.  Kaabo is not leaving the US market, the US is our home court!

2. Trademark Dispute regarding Wolf Warriors and Wolf King models 

There is an ongoing trademark dispute between Kaabo and Hammer Brand LLC that distributes Wolf branded, gasoline-power mopeds based in Florida. While Kaabo Brand believes we did not constitute any trademark infringement, we commit to adhering to and respecting U.S. laws throughout the whole process as it unfolded. For more information on this matter, please click here to refer to our separate statement.

3. Supporting our long term business partner, Fluid Free Ride
   Retail business is tough, and it is with sadness that we acknowledge the recent Chapter 11 filing by our long-time friend, Fluid Free Ride, based in Miami, Florida. Thanks to its well-respected owner and strong reputation among their loyal customers, we had heard many interested parties had reached out to them regarding investing the turn-around opportunities. We wish them strength during this challenging time and hope to see them emerge even stronger. We look forward to continuing our collaboration as Fluid navigates this turbulence.

4. Other distribution and retail partners adjustments

We appreciate all partners that have helped build Kaabo Brand to what we are today, most noticeably Fluid Free Ride, Voro Motor and many influencers, and we especially salute those who commit to continuing doing so. We understand that it is a business nature that any partner could change their category focus, business directions, or want to build their own factory/brands such that they might need to express subjective statements to justify the actions. We are grateful for the friendships we have made along the journey, and we wish everyone best of luck in their ventures. 

Thank all our supporters for the interests and concerns in the midst of current events. 

Rest assured, Kaabo is moving full speed forward in 2025 and the future is brighter than ever. 

Happy New Year!

Sincerely,

The Kaabo USA Team