Pre-Order Refund Policy


Kaabo USA is dedicated to providing a satisfactory customer experience and ensuring peace of mind with our pre-order refund policy. This policy offers clear guidelines for refunds and cancellations for pre-orders based on the chosen payment method.

  1. PayPal Payments: Full Refund within 7 Days Customers who choose PayPal as their payment method are entitled to cancel their pre-order within 7 days from the date of purchase without incurring any fees. The customer will receive a 100% refund, reflecting our commitment to a risk-free and secure shopping experience.

  2. Credit Card Payments: Full Refund within 3 Days For customers who opt to pay for their pre-order via credit card, they are eligible to cancel their order within 3 days from the date of purchase and receive a 100% refund with no fees. This allows for a 72-hour window to reconsider the purchase and make an informed decision.

  3. Affirm Payments: Please Refer to Affirm's Refund Policy Customers who select Affirm as their payment method should consult Affirm's refund policy for details on cancellations and refunds. Affirm's policy can be accessed by visiting their website and navigating to the refund policy page.

  4. Refund Processing Time: 3-10 Business Days Kaabo USA is committed to processing all refunds in a timely manner. Refunds will be processed within 3-10 business days, depending on the processing time of different banks and financial institutions. This ensures that customers receive their refund promptly, providing a seamless and hassle-free experience.

Kaabo USA's pre-order refund policy demonstrates our dedication to delivering the best possible customer experience. We invite you to place your pre-order with confidence, knowing that our policy is designed to accommodate your needs and provide a sense of security throughout the purchasing process.